Help & Knowledge Base

Frequently Asked Questions

Everything you need to know about discovering verified local businesses, writing reviews, and listing your commercial establishment in Ahmedabad.

For Citizens & Visitors

Q:Is Maru Ahmedabad completely free for citizens to use?

Yes, 100% free! You can browse all 20 industry categories, search across 25 Ahmedabad localities, read authentic customer reviews, view verified store phone numbers and WhatsApp lines, and submit direct customer enquiries without any registration fee or subscription.

Q:How do you verify whether a business listing in Ahmedabad is genuine?

Our editorial team verifies physical presence, official telephone numbers, store operational hours, and Google Maps geo-coordinates. We reject phantom addresses, unverified virtual call centers, and spam submissions to protect consumers.

Q:Can I write reviews and rate local businesses on Maru Ahmedabad?

Yes! Registered citizens can rate businesses from 1 to 5 stars and post detailed reviews. Our moderation system reviews all submissions to filter out defamatory content, competitor sabotage, and automated bot reviews, ensuring reviews remain authentic and helpful.

Q:Will I receive spam calls if I submit an enquiry to a business?

Never. Unlike conventional aggregator directories, Maru Ahmedabad strictly adheres to a zero-telemarketing policy. Your contact message is delivered securely and solely to the specific business owner you reached out to.

For Business Owners & Merchants

Q:How do I list my shop, clinic, restaurant or service on Maru Ahmedabad?

Click 'List Your Business' in the navigation bar, create your free Business Owner account in 30 seconds, and fill in your official details: address, locality, operating hours, phone, WhatsApp, and service offerings. You can also provide a custom cover photo URL with live preview.

Q:How much does a basic business listing cost on Maru Ahmedabad?

Basic business listing registration is completely free for all genuine Ahmedabad establishments. We believe every authentic local business deserves digital visibility without mandatory lead-buying packages.

Q:How do customer leads and enquiries reach me as a merchant?

When a potential customer submits an enquiry on your public listing page, the lead is immediately delivered to your Business Dashboard inbox with the customer's name, verified phone number, email address, and requirement. Customers can also tap to call your business phone or message your official WhatsApp directly.

Q:Can I update my operating hours, photos, and services after publishing?

Yes! Simply log in to your account and navigate to the Business Dashboard (/business-dashboard). Click the 'Edit Listing' pencil button next to your business to update hours, phone numbers, addresses, price ranges, or cover photos anytime.

Account, Privacy & Platform Policies

Q:Can businesses outside Ahmedabad list on the platform?

Maru Ahmedabad is purpose-built and hyper-localized exclusively for Ahmedabad and surrounding metropolitan areas (including Gandhinagar, GIFT City, Sanand, and Dholera corridors). We do not accept listings from outside Gujarat's capital region.

Q:How do I request deletion or modification of an existing listing?

If you are the authorized owner and wish to update or permanently remove your business profile, you can do so directly from your Business Dashboard or contact our support team at maruahmedabadm@gmail.com with proof of business ownership.

Have a question not listed here?

Our Ahmedabad-based editorial and merchant support team is happy to help you.

Contact Support